Bismillahirrahmanirrahim ~
Pada 12 Februari 2021 telah tersebar di media sosial yang mengatakan data e-mel pengguna aplikasi Nurflix telah terpapar di ruangan carian Google.
Kami mengambil serius perkara ini dan telah berjaya menyelesaikan masalah teknikal tersebut selepas beberapa jam ianya berlaku dan telah berurusan dengan pihak Google untuk menurunkan paparan data pengguna Nurflix dari senarai carian mereka.
Kami mengucapkan jutaan terima kasih atas keperihatinan para pengguna awam dan para penyokong kerana mengutarakan permasalahan ini ke perhatian kami. Kami dengan penuh rasa rendah diri memohon maaf atas keresahan & kesukaran yang timbul berikutan hal tersebut.
Berikutan itu juga, kami turut menyarankan para netizen yang telah tidak secara langsung berkongsi tangkapan skrin alamat email pengguna kami untuk menurunkannya dalam kadar segera demi menghormati privasi pengguna kami.
Pihak kami amat berterima kasih atas sokongan & doa anda dalam usaha kami untuk menambahbaik perkhidmatan kami serta pejalanan kami untuk menjadikan Nurflix sebuah platform yang harapnya dapat memberikan manfaat kepada masyarakat awam & generasi yang seterusnya, InsyaAllah.
Sebarang persoalan, sampaikan pada kami di [email protected]
Jazakallah Khayr.
Syah Mohamed
CEO, NURFLIX
___________________
Bismillahirrahmanirrahim ~
It has come to our attention that on the 12th of February 2021, news spread via social media that there have been a few of our users emails seen to be exposed on Google search.
This matter however was a technical issue experienced during our system upgrade which we have immediately resolved (within a couple of hours) & have cleared the matter directly with Google (all the data has since been brought down promptly.)
We hereby would like to assure our subscribers & users that we do take data privacy matters seriously & we’ve taken additional steps to ensure that occurrence such as this do not happen in the future.
We thank all the members of the public & supporters for highlighting the matter & bringing it to our attention. We humbly apologise for the inconvenience & anxiety caused by this matter.
On that note, we would also humbly advise netizens who may have inadvertently shared some screen captures of email addresses to take them down with immediate effect out of respect of our users privacy
We thank you all and hope for your continued support & prayers in our efforts to improve our services & our journey to make Nurflix a platform that can benefit the general public & our future
generations, InsyaAllah.
Any inquiry, send to us at [email protected]
Jazakallah Khayr
Syah Mohamed
CEO, NURFLIX
